Posts Tagged ‘online poker world’

Is Everleaf Gaming going to pay US Players?

Sunday, May 27th, 2012

A few months ago, the online poker world suffered another blow when the Everleaf Gaming network decided to pull out of the US market. Their reasoning was that the US Department of Homeland Security sent them a cease and desist letter, which made banning Americans reasonable. However, what’s not reasonable is the fact that – three months later – no serious efforts have been made to refund players’ money.

Following their pullout from the US online poker market, Everleaf Network sites claimed that American deposits were safe. In fact, a Minted Poker rep even posted a statement in the ever-popular TwoPlusTwo forums that read, “I really understand how this will worry our players especially those in the US, but I also wish to reinforce that ALL monies held by ALL poker players, US and rest of world, are secure and ring-fenced.”

And while US money may be secure, it’s ring-fenced in the pockets of Everleaf Gaming sites. When asked about how players can expect to get their money back, the network offered these two very unhelpful suggestions:

1. Open a Moneybookers or NETeller account, then transfer funds to it.
2. Open a banking account outside the US.

Both of these suggestions are very unrealistic because A) Americans aren’t accepted at Moneybookers and NETeller, and B) traveling to set up a bank account outside of the US pretty much defeats the purpose of getting your money back in the first place.

Poker writer Haley Hintze, who was instrumental in reporting on the injustices of UB Poker over the years, is also active in discussing Everleaf’s lack of effort. She believes that the poker network is essentially letting US players pay for Everleaf’s failed risk. Furthermore, she thinks the Malta license jurisdiction bares some blame here after writing, “As for the LGA (Malta Lotteries and Gambling Authority), its minimal response to recent player complaints leaves little expectation it can proactively move Everleaf toward a prompt payment resolution.”

Long story short, if you’re a US player wondering about Everleaf Gaming payouts, you’re going to be waiting a long time!

PokerStars Software goes Down

Tuesday, September 6th, 2011

One of the chief reasons for PokerStars’ perch above the online poker world is that they are such a reliable company. Unfortunately, this reliability was put in some serious jeopardy after the software crashed last night.

The PokerStars software stopped working around 18:30 ET, and the nearly 50,000 players online were puzzled about what to do. At first, people may have thought that it was a mere glitch; but when the PokerStars software was still down a half hour later, people began to grow antsy.

In fact, many players were scrambling on the internet to find out what was going on. Luckily, PokerStars officials released a statement on their site to explain the problem and it read:

Administrator: All tournaments have been paused while we attempt to resolve the issue affecting gameplay. Tournaments will resume as soon as possible. When we are ready to resume, we will post a 5-minute warning before doing so.

Unfortunately, the software crash was not without consequences because many poker tournament players completely lost their position and buy-in. This being said, we’re still awaiting word on when/if those affected by the software problems will get their money back.

As for the cause of PokerStars software problem, it’s been attributed to an overload of players on the site. Currently, the 2011 WCOOP is going on and there are a ton of people in the WCOOP tournaments. So when you combine this with the 20k-30k cash game players who are usually on PokerStars, you can get a picture on why the software had problems.

If there’s any silver lining to all of this, it’s that PokerStars has been able to retain a huge player base despite dealing with the US Department of Justice earlier in the year, and US players no longer being accepted.